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The strapless bra that clasps in front and stays where you put it.
RETURNS & EXCHANGES
The 60-day fit promise
Wear it. Wash it. Take it out for the night. If Mirelle isn't right for you, tell us within 60 days of delivery and we'll send you a new one in another size or colour, free.
You don't need to send anything back. No return label, no post office, no shipping cost to you. Keep the first one or pass it on to a friend.
How to claim
Email care@wearmirelle.com with your order number and the size or colour you'd like. That's all we need. We'll confirm within one business day and ship your new bra free, with tracking. One free swap per order.
Faulty or damaged
If your bra arrives faulty, or a seam, cup or clasp gives way in normal wear within 60 days of delivery, we'll replace it or refund it, your choice. Refunds go back to your original payment method; depending on your bank, they take 5 to 10 business days to appear on your statement.
Refunds
For fit, look or a change of mind, we swap instead of refunding. Refunds apply to faulty items and to parcels that never arrive (see our Shipping policy).
Cancelling an order
Email us within 2 hours of ordering and we'll cancel it and refund you in full. After that your order is usually already with our fulfilment partner, and we'll look after you with a free swap under the 60-day promise.
Scope
This policy applies to orders placed at wearmirelle.com for personal use from October 27, 2026. Orders placed before that date keep the terms they were bought under. The 60-day promise covers one order per customer in any 12-month period. It does not apply to wholesale or reseller orders, or to orders we've identified as fraudulent.
We reserve the right to decline a claim where there is evidence of abuse, including repeat claims across multiple accounts, addresses or payment methods.
Nothing in this policy affects your statutory rights.
Questions: care@wearmirelle.com
